Straight answers,
no runaround.
Still stuck? Email hello@coastalburn.com — a real person answers within a business day.
01Products
We offer a curated range of smoking accessories: rolling papers and cones, glass pipes and chillums, grinders, rolling trays, and storage. Every product is chosen for quality and everyday durability.
Yes. You must be 21 or older to purchase from CoastalBurn. We verify age at checkout, and a valid ID may be required on delivery. We sell accessories only — no tobacco or controlled substances.
Yes. All our accessories are sourced from reputable makers and inspected before shipping. We stand behind every item we carry.
We use durable, food-safe materials throughout: thick borosilicate glass, aircraft-grade aluminum grinders, and unbleached natural-fiber papers. Every item is checked for build quality before it ships.
02Shipping
Most orders ship within 24 hours and arrive within 2 business days. Orders placed before 12pm PT typically ship the same day.
Yes. We ship to every state. Your cart will confirm delivery estimates for your address at checkout.
We ship in discreet, unbranded packaging with protective padding so glass and hardware arrive safely and undamaged.
Free on orders $65 and over. $7.50 on smaller orders. Subscribers always ship free, regardless of order size.
03Subscription
Pick a frequency (monthly or every 2 weeks) and your favorite supplies — we ship automatically. You can swap items, skip a delivery, change frequency, or cancel anytime in your account dashboard.
20% off every order, plus free shipping on every delivery. Subscriber pricing stacks with bundle discounts.
Yes. No commitment, no cancellation fees, no calls to make. One click in your account.
Only if you want to. You can lock in one product, choose from a saved list, or let us send seasonal picks.
04Account & orders
Use the Track Order page with your order ID and email. You'll also receive tracking information via email once your order ships.
Unused items can be returned within 14 days. Anything that arrives damaged or defective will be replaced or refunded. See our Returns page for full details.
Email hello@coastalburn.com or use the contact form. We respond within one business day, usually faster.